Existing Order Queries FAQ
Our current processing time is 10 business days, plus shipping times. Please take this into consideration prior to emailing us asking where your order is. We ask this as we are being inundated with questions about this.
All orders are automatically sent an email confirmation immediately when you place an order. If you have entered your email address correctly on your order and your order was successful, you will have received an email. very often they will land in your junk/spam emails,please check there. The confirmation comes from an email address beginning with [email protected]
If you have further queries, you may contact us via the form below anytime or on 0451 611 821 during business hours.